Products & Services
InStore Technology, LLC is a leading provider of hardware and software for the specialized needs of the supermarket industry. The company provides a broad range of high-performance technology solutions and services designed to optimize productivity and profitability. With experienced and knowledgeable sales personnel, InStore Technology can assess your unique business requirements and then craft the technology solution to match. If you would like someone from our sales organization to contact you, please contact us at 206-709-0125 or 800-542-4339.
StoreNext is the No.1 supplier of retail technology to independent grocers and regional chains and the only major technology company focused exclusively upon their needs. StoreNext’s Connected Payments™ and Connected Services™ and store automation offerings enable independents to compete on a level technology playing field with industry giants. Now available with your choice of IBM SurePOS or Fujitsu TeamPoS terminal hardware, StoreNext is proud to offer both of the leading Point of Sale systems for independent grocers and regional chains, ISS45 and ScanMaster. U-Scan self-checkout is fully integrated to our POS platforms as well as PocketOffice mobile store management and the RBO and Retalix Store (previously "TCI") and Headquarters systems.
As a one-stop resource, our product offerings include unprecedented technology options - WinEPS payment systems, Connected analysis and security software, Pricer electronic shelf labels, petroleum/Fuel management and Solidcore software control and anti-virus - packaged, certified and ready to go. Give us a call at InStore today, and we can help you with all your POS needs.
InStore is 100% committed to serving the technology needs of independent grocers and small chains. In fact, serving independent grocers is all we do! It's is our sole focus and our founding principle. Nowhere is our commitment more obvious than with StoreNext's Connected Payments. This dramatic system initiative saves independent grocers up to 25% or more of their electronic payments charges by bringing advanced payments capabilities to even the smallest grocer - and even better, eliminates almost all up-front software investment. Instead of creating committees and working groups to solve the high cost of electronic payments, StoreNext brought an outstanding working solution to the industry by bringing to the table the most important Electronic Payments providers - including First Data/Concord, RBS WorldPay (2009), TeleCheck, Shazam, Chase PaymenTech and other processors, MTXEPS ("Microtrax"), and Hypercom.
With InStore, independent grocers no longer need to take a back seat to the technology capabilities of the giant chains. The industry’s giants have historically had great technology advantages simply because they can benefit from larger economies of scale and broader financial resources – advantages that were simply unavailable to smaller chains. Give us a call at InStore, and we can help you with all your store automation needs.
Security Systems
OpenEye is an innovator in the business of designing and manufacturing digital video recorders and surveillance equipment for the security industry. Dedicated to providing the ultimate customer experience through its products and service, OpenEye is known worldwide for quality products offering intuitive operation and ease of use. OpenEye is a 100% US owned company with manufacturing facilities and corporate offices located in Liberty Lake, Washington.
Hard to Find Items
Do you need something for your POS system and you don't see it on our site? There are many things a retailer needs that just don't seem to exist. You end up trying to create something for yourself to solve that immediate problem. If you have POS items with hard to find solutions, give us a call. We have many industry specific niche items that can help you solve a front-end problem.
Send us an email at sales@instoretech.com or give us a call at (800) 544-8408 and we'll find that item for you. Give us a try, and we'll show you why Instore Technology is the Intelligent choice.
Services
Whether you're scheduling regular maintenance on your system or have a POS emergency that could affect the functioning of your business, InStore is here to help with experienced, knowledgeable service engineers. The InStore Service department is here to ensure that your POS system is running optimally. We are committed to efficient, capable, courteous and thorough service. Our success is in helping you succeed!
For those customers who desire more security than emergent-call-only service provides, we offer maintenance and support agreements. Please contact our sales department for more information on maintenance and support agreements.
Software
Phone Support: We offer support agreements for phone support via our call assistance center. Our call assistance center is staffed with helpful systems support specialists who will walk you through step-by-step to resolve your POS difficulty.
On-Site: We offer support agreements for on-site software support. Our customer support specialists and service technicians will resolve your POS difficulty on site, whether it's reloading your system or reconfiguring it for improved functionality.
Hardware
On-Site: We offer maintenance agreements for on-site hardware maintenance and support. Our service technicians will provide regular equipment maintenance or resolve your POS difficulty on-site, ensuring your store continues to run smoothly and profitably.
Depot-Maintenance: Through our depot maintenance program, we provide maintenance, service and repair for your equipment with a minimum of hassle for you; simply ship us the piece of equipment in need of servicing, we will repair it at our shop and ship it back to you.
Carry-in Maintenance: Similar to our depot maintenance program, our carry-in maintenance program offers in-shop maintenance, service and repair of equipment that you transport to our shop; we will repair it and call you when your equipment is ready.
Swap Program: We offer swap programs on qualified units. Do you have a piece of equipment in need of repair but can't do without it? Take advantage of our swap program! You buy a new piece of equipment and get a swap credit when you return the old, in-need-of-repair unit. If you prefer not to select a coverage plan, InStore Technology still offers service and repair - either on-site or in-shop - and phone support, chargeable on a time and materials basis.